Refund Policy

Last Updated: September 19, 2026

This policy explains how refunds are evaluated, processed, and disbursed once a returned item is received at our facility.

Refund Eligibility

Refunds are issued for products that meet all applicable return condition standards, including being unused, clean, undamaged, and in their original packaging, or for orders that arrive damaged or defective due to transit or fulfillment issues.

For children's toys and other kids' products, returned items must be in a condition that allows them to be safely inspected and reasonably resold. Products that show significant signs of use, damage, or wear may not qualify for a refund.

Inspection & Approval Process

Inspection Window: Once your return package arrives at our warehouse, our team will inspect the item within 2 business days.

Notification: You will receive an email confirmation once the inspection is complete, letting you know whether the refund is approved or denied based on the item's condition and the applicable return requirements.

Restocking & Handling Fees

Restocking Fee: $0.00

TinyWonders does not deduct any restocking, handling, or administrative fees from approved refunds.

Refund Payout Timelines & Method

Payment Method: Since TinyWonders currently accepts Cash on Delivery (COD), approved refunds will be arranged through an available refund method after the return has been inspected and approved. Our support team will contact you with the applicable refund instructions.

Processing Time: Refunds are typically processed within 5 to 7 business days after the return has been inspected and approved. The time required for the refund to reach you may vary depending on the refund method used.

Late or Missing Refunds

If 7 business days have passed since your refund was approved and you have not received your refund, please contact our support team at support@tinywonders.online so we can assist you.

Contact Information

Store Name: TinyWonders

Email: support@tinywonders.online

Address: 810 N Norton Ave, Norton, KS 67654, United States

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM PST
Saturday: 10:00 AM – 5:00 PM PST
Sunday: Closed