Privacy policy

Last Updated: October 22, 2026

1. Information We Collect

  • When you visit our website or place an order, we may collect:
    • Your name
    • Your email address
    • Your billing address and delivery address
    • Your phone number, if you provide it
    • Your order details, including the items ordered and the order total
    • Your payment method type (PayPal)
    • Your tracking number and delivery status
    • Messages you send us by email, live chat, or our contact form, including your name, email address, and message content
    • Technical information, such as your device type, browser type, and pages visited on our website

2. How We Collect Your Information

  • We collect information:
    • Directly from you when you place an order, contact us, or use live chat
    • Automatically when you visit our website, through cookies and similar technologies
    • From our service providers, such as payment providers and shipping carriers, when they provide order, payment, or delivery updates

3. How We Use Your Information

  • We use your information to:
    • Process and fulfil your orders, including payment, packing, and delivery
    • Provide order tracking
    • Respond to your messages, including emails, live chat, and contact form submissions
    • Handle returns, refunds, and cancellations
    • Improve our website, products, and customer service
    • Detect and prevent fraud or unauthorised activity
    • Comply with our legal obligations, including tax and record-keeping requirements
  • We do not sell your personal information.

4. How We Share Your Information

  • We share your information only as needed to operate our store and fulfil your order:
    • Shopify: Our website platform, which hosts our store and processes order information. Please see the Shopify Privacy Policy for details.
    • Payment provider: PayPal
    • Shipping carriers: Delivery services that ship your order and provide delivery updates. They receive your name, delivery address, and tracking information.
    • Track123: Our order tracking service. Track123 receives your tracking number and delivery status so you can track your order.
    • Live chat provider: When you contact us through live chat, your name, email address, and message are processed so we can respond.
  • We do not share your information with any other third party for unrelated purposes.
  • We may disclose your information if required by law or to protect our rights, safety, or property.

5. Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to:
    • Keep your cart working during checkout
    • Remember your preferences
    • Understand how visitors use our website
  • You can control cookies through your browser settings. Blocking cookies may affect how our website works, including checkout.

6. Third-Party Websites

  • Our website may contain links to third-party websites, including payment providers and tracking services.
  • We are not responsible for the privacy practices of third-party websites.
  • Please review the privacy policies of any third-party websites you visit through links on our website.

7. Children's Privacy

  • We sell toys intended for children, but our website is intended for adults (parents and guardians) to browse and purchase.
  • We do not knowingly collect personal information directly from children under 13.
  • If you believe we have collected information from a child under 13, please contact us and we will delete it.

8. Your Rights

  • Depending on where you live, you may have the right to:
    • Request access to the personal information we hold about you
    • Request correction of your personal information if it is inaccurate or incomplete
    • Request deletion of your personal information
    • Opt out of the sale or sharing of your personal information
  • To make a request, contact us at support@tinywonders.online.
  • We will respond to your request within a reasonable time and as required by applicable law.
  • You will not be discriminated against for exercising your privacy rights.

9. Data Security and Retention

  • We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
  • Your information is stored securely through our website platform and service providers.
  • No method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
  • We retain your information for as long as needed to fulfil your orders, handle returns and refunds, and meet our legal obligations.

10. International Data Transfers

  • Your information may be processed or stored outside the United States by our service providers, including Shopify, payment providers, and tracking services.
  • When your information is transferred internationally, it is handled in accordance with this policy and applicable privacy laws.

11. Changes to This Policy

  • We may update this policy from time to time.
  • The updated version will be published on this page with a new Last Updated date.
  • Your continued use of our website after changes are published means you accept the updated policy.

12. Contact Us