Shipping policy
Last Updated: October 22, 2026
1. Overview
- This policy explains how shipping works at Tiny Wonders.
- Please read it before placing an order.
2. Shipping Area
- We ship to all 50 US states.
- We do not currently ship outside the United States.
3. Shipping Cost
- Shipping is free on all US orders.
- There are no additional shipping charges at checkout for standard shipping.
- Shipping is free for every product, on every order, with no minimum order value.
4. Processing Time
- Orders are processed within 2–3 business days.
- Processing starts after your payment is successfully completed.
- Business days are Monday to Friday, excluding US public holidays.
5. Delivery Time
- Estimated delivery is 5–11 business days after your order is dispatched (7–14 business days total from the date you place your order).
- Delivery times are estimates. Actual delivery may vary depending on your location and the shipping carrier.
- We do not promise faster delivery than the estimated window above.
6. Order Cut-Off
- Orders placed before 5:00 PM Central Time (GMT-6; GMT-5 during daylight saving) on a business day are processed within the processing time above.
- Orders placed after the cut-off time, or on weekends or US public holidays, are processed on the next business day.
7. Tracking
- Every order includes tracking.
- After your order is dispatched, you will receive a tracking number by email.
- You can track your order on our Track Your Order page, powered by Track123, or through the tracking link in your email.
- Tracking updates are provided by the shipping carrier and may take up to 24–48 hours to appear after dispatch.
8. Fulfilment Locations
- Orders are fulfilled from our fulfilment locations, depending on the item and stock availability.
- This does not change the shipping cost, which is free on all US orders.
- Delivery times are the same regardless of fulfilment location.
9. Delivery Issues
- If your order has not arrived within the estimated delivery window, contact us at support@tinywonders.online with your order number.
- If your item arrives damaged, contact us within 48 hours of delivery at support@tinywonders.online with your order number and photos of the issue.
- If your tracking shows the order as delivered but you have not received it, contact us within 48 hours of the delivery date shown in tracking.
10. Address Changes
- Please check your delivery address carefully before placing your order.
- If you need to change your delivery address, contact us as soon as possible at support@tinywonders.online.
- Once an order has been dispatched, we cannot change the delivery address.
11. Shipping Restrictions
- We are unable to ship to PO Boxes or APO/FPO addresses if the shipping carrier cannot deliver to them.
- If your address cannot be delivered to, we will contact you to arrange an alternative delivery address or a refund to the original payment method.
12. Returns and Refunds
- Please see our Return & Refund Policy for full details on returns, refunds, and cancellations.
13. Contact Us
- Email: support@tinywonders.online
- Address: 810 N Norton Ave, Norton, KS 67654, US
- Support hours: Monday to Friday, 9:00 AM – 5:00 PM Central Time (GMT-6; GMT-5 during daylight saving)
- Saturday and Sunday: Closed
14. Changes to This Policy
- We may update this policy from time to time.
- The updated version will be published on this page with a new Last Updated date.